2 months ago
Phone OTP Now Available for DocuSign Recipient Authentication
We're excited to introduce Phone OTP as a new recipient authentication method for DocuSign — giving your signers a faster, more secure way to verify their identity.
What's new? Recipients can now authenticate via a one-time passcode sent directly to their phone number before accessing and signing documents.
Why it matters:
- Enhanced security — adds an extra layer of identity verification
- Familiar & frictionless — most users are already comfortable with SMS/phone OTPs
- Flexible authentication — use alongside or instead of existing methods
Who is this for? Teams and workflows that require stronger signer identity verification before document access.
How to get started: Simply select Phone OTP as the authentication method when configuring your DocuSign envelope recipients.