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ImprovementIDM
a week ago

Request New, Renew, and Validate AML/KYC Documents in One Flow

What's new?

We’ve introduced a more flexible and intuitive AML/KYC Document Request experience within the Investor Data Management application.

GPs can stay compliant with up-to-date investor AML/KYC documentation by requesting brand-new documents, validating existing files, and renewing expiring ones—all within a single, streamlined flow. LPs receive clearer instructions and actions, making it easier to complete each request accurately and on time.


Who can use it?

  • GPs — to create AML/KYC document requests, send reminders, review submissions, and keep investor documents current
  • LPs — to receive requests and easily upload, renew, or confirm the validity of their documents


Why it matters?

For GPs

Enhanced Document Request supports both operational efficiency and compliance by enabling GPs to:

  • Maintain complete and current AML/KYC documentation in one unified request flow:
    • Renew expiring or expired AML/KYC documents
    • Confirm an existing document’s validity
    • Submit a completely new document
  • Conveniently create follow-up requests when a submitted file is rejected


For LPs

LPs benefit from a clearer, simpler experience with:

  • Consolidated email notifications when they are assigned to multiple document requests
  • Easy-to-follow steps to upload, renew, or confirm documents
  • A cleaner interface that reduces confusion and back-and-forth communication


Where can I learn more?

For detailed steps on how each side uses the enhanced workflow, please refer to our full user guide: https://support.anduintransact.com/investor-data-management/requesting-investors-to-validate-update-or-submit-amlkyc-documents/version/2?kb_language=en_US

Avatar of authorAmy Nguyen
New featureIDMINVESTOR PORTAL
a month ago

✨ Introducing the Communications Hub: A Centralized Space for GP–LP Email Management

✨ What’s new

We are excited to introduce the Communications Hub — a new centralized space in the Investor Portal that connects General Partners (GPs) and Limited Partners (LPs) in one streamlined experience.

This hub brings all investment-related communications into one place, helping both sides stay informed and organized throughout the investment lifecycle.

👥 Who can use it

  • GPs can track, manage, and send emails to investors directly from their hub.
  • LPs can view all fund announcements and investment updates from their dedicated hub.

💡 Why it matters

Investor communication is at the heart of every GP–LP relationship. However, managing scattered inboxes and tracking what was sent, to whom, and in which context can be challenging.

The Communications Hub simplifies this by providing:

  • Simplified email management — all emails are organized and grouped by workflow, giving fund managers a clear, contextual view of every communication. Whether reviewing emails sent for a new update or confirming that notifications reached the intended investors, everything can now be managed effortlessly in one place.
  • Faster, more personalized outreach — GPs can quickly prepare and send investor emails leveraging a reusable library of email templates. Each message can also be personalized with dynamic placeholders, enabling tailored communication for multiple investors — all within a single workflow only.
  • A unified space for investors — LPs can view all investment-related emails from a GP in one centralized hub, eliminating the need to search through scattered inboxes and making it easier to stay informed.

⚙️ How it works

For GPs:

  • Access the Communications Hub inside the Investor Portal to see a full history of investor emails sent from the firm.
  • Messages are automatically grouped by workflow — whether they’re landing page invitations, document update requests, or new document notifications — allowing GP members to easily track and review all investor communications across different touchpoints in one organized view.
  • Use filters to search by sender, subject, or time range, and quickly preview each message to find the right email anytime
  • Compose new messages directly from the hub, attach files, and send them to multiple investors at once — with dynamic placeholders that automatically fill in details like investor names or information, keeping each email personalized and relevant.

For LPs:

  • View all fund announcements, updates, and attached documents in one centralized dashboard.
  • Use filters such as date range, sender, or attachment type to quickly find relevant updates.
  • Stay organized with clear read/unread indicators that help LPs easily categorize received information.
Avatar of authorAnduin Admin
New featureIDM
2 months ago

✨ Effortlessly organize and reuse lists of contacts

✨ What’s new

We are excited to introduce Contact lists — a new feature in IDM that helps firms organize, manage, and reuse contact lists across workflows. This enhancement makes communication management easier, faster, and more consistent across your firm.

👥 Who can use it

All IDM firm members can create and manage Contact lists.

💡 Why it matters

Managing communication and data across large volumes of contacts can be repetitive and time-consuming. Contact Lists streamline this process by letting users:

  • Build dynamic contact lists based on flexible filters for different purposes — for example, by communication type (recipients of investor updates, quarterly reports, or capital call notices), investor profiles, engagement level, fund association, or internal operations.
  • Reuse these lists across multiple workflows — such as fund onboarding, AML/KYC management, document distribution, or announcements — without manually reselecting contacts each time.

This release is the first step in building a scalable list management system that will later expand to support Clients and Investment entities management.

⚙️ How it works

Where to find it

Inside the Clients tab in IDM, you’ll now find the new All lists section, where all firm-wide contact lists are displayed in a table view.

Managing lists

  • Create a list: Give it a unique name, add an optional description, use filters to assign relevant contacts, and link it to a fund or communication type.
  • Manage a list: Edit the name, description, contact associations, or retire the list anytime.

Working with contacts

  • In an individual contact view, see all the lists that the contact belongs to.
  • In the All contacts view, filter contacts by list for quick categorization and review.

🚀 What’s next

  • Contact lists will soon integrate with document sharing and management, landing page invitations, and custom email communications with LPs.
  • Client lists and Investment Entity lists will follow in upcoming releases.
Avatar of authorAnduin Admin