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ImprovementIDM
a week ago

Request New, Renew, and Validate AML/KYC Documents in One Flow

What's new?

We’ve introduced a more flexible and intuitive AML/KYC Document Request experience within the Investor Data Management application.

GPs can stay compliant with up-to-date investor AML/KYC documentation by requesting brand-new documents, validating existing files, and renewing expiring ones—all within a single, streamlined flow. LPs receive clearer instructions and actions, making it easier to complete each request accurately and on time.


Who can use it?

  • GPs — to create AML/KYC document requests, send reminders, review submissions, and keep investor documents current
  • LPs — to receive requests and easily upload, renew, or confirm the validity of their documents


Why it matters?

For GPs

Enhanced Document Request supports both operational efficiency and compliance by enabling GPs to:

  • Maintain complete and current AML/KYC documentation in one unified request flow:
    • Renew expiring or expired AML/KYC documents
    • Confirm an existing document’s validity
    • Submit a completely new document
  • Conveniently create follow-up requests when a submitted file is rejected


For LPs

LPs benefit from a clearer, simpler experience with:

  • Consolidated email notifications when they are assigned to multiple document requests
  • Easy-to-follow steps to upload, renew, or confirm documents
  • A cleaner interface that reduces confusion and back-and-forth communication


Where can I learn more?

For detailed steps on how each side uses the enhanced workflow, please refer to our full user guide: https://support.anduintransact.com/investor-data-management/requesting-investors-to-validate-update-or-submit-amlkyc-documents/version/2?kb_language=en_US

Avatar of authorAmy Nguyen
ImprovementFUND SUBSCRIPTION
3 weeks ago

A Clearer, Faster Investor Experience is Here

We’ve redesigned the investor landing experience to make the subscription process clearer, more intuitive, and easier to navigate. The new layout highlights key information, shows real-time progress, and helps LPs understand what’s next and stay confident along the way.

🚀 Why It Matters?

  • Prioritized layout: Highlights key details investors need first.
  • Clear task visibility: Shows progress and next steps at a glance.
  • Reduced friction: Active tasks stand out, while unavailable ones fade into the background.

🔍 What’s New?

  • Simpler task flow – Every task now displays what it is, why it matters, and exactly what to do next. Buttons are grayed out when actions aren't available yet.
  • Clearer progress tracking – A visual summary shows where they are in the subscription process, plus detailed status for document uploads and compliance checks.
  • Easier entity management – LPs investing through multiple entities (trusts, LLCs, etc.) now have a dedicated menu and a clear button to add new entities.
  • Faster communication – LPs can see the latest comments and flagged items in a quick-view panel without opening every form or document.


If you have any questions, please email support@anduintransact.com.

Avatar of authorAnduin Admin
ImprovementADVISOR ADVANTAGE
2 months ago

Assign & Unassign Subscriptions to Advisors with Ease

Fund managers can now directly assign or unassign subscription orders to any invited advisor entities, instead of relying solely on advisors to create subscriptions themselves to carry advisor entity tag. 

Who affected? 

Fund managers who enable Advisor Management in Fundsub 

Key benefits 

  • Fund managers can assign any subscriptions they created (directly on FS, through CRM or IDM,…) to the targeted advisor entities 
  • Fund managers can unassign any subscriptions from advisor entity if they think the subscriptions belong to a different advisor entity 
  • Fund managers have the flexibility to complete actions in batch or one by one 

How to use? 

Check out this Helpjuice article to learn how to use this feature. 

Avatar of authorAnduin Admin
ImprovementADVISOR ADVANTAGE
3 months ago

Introducing Advisor's tag: Share updates instantly with advisors, no emails needed

What’s New:

Say goodbye to emails and spreadsheet communication. Now, advisor tags let fund managers add custom notes or context directly to subscriptions. These tags appear instantly on the advisor’s dashboard, eliminating the need for email threads or offline updates.

Who this Affects:

Fund managers using Advisor Management, advisors using Advisor Advantage

Why It Matters:

  • Real-time collaboration: Updates and context are shared instantly, keeping everyone on the same page.
  • Clarity and transparency: Custom tags make it easy for advisors to track the latest details for each subscription.
  • Streamlined workflow: No more chasing status updates or searching through emails.

How Does It Work:

  • This feature available for users who are already using Advisor Management. Reach out to our Customer Success team to enable this feature
  • This tag can be added, edited and managed like the existing tags on Fund Sub. You will see a note that this tag column is external communcation (because it is visible on Advisor’s Dashboard)

Where Can I Learn More:

Reach out to our Customer Success team to learn more and request to enable this features. 

Avatar of authorAnduin Admin
ImprovementDATA ROOM
3 months ago

One User, Multiple Groups: Flexible Document Permission Arrives in Data Room

What’s New:

Fund managers can now assign a single user to as many groups as needed. Permissions are automatically combined across all assigned groups, so access is flexible, dynamic, and tailored to every participants. No more creating different permutations to create a desired permission setup

Why It Matters

  • Effortlessly mirror users’ real-world roles as they evolve.
  • Mix and match group permissions without creating extra groups.
  • Cut down on admin work and keep your Data Room organized.

How Does It Work:

  • No more shuffling users from one group to another—simply select all the groups you want a user to belong to.
  • During the invitation flow, assign users to multiple groups at once.
  • When creating an invitation link, you can include as many groups as needed with a single click.

Where Can I Learn More:

Refer to the following links to get started

  • Help doc: How to invite one users to multiple groups? (https://anduin.helpjuice.com/en_US/how-to-dataroom/how-to-send-invites-to-data-rooms)
  • Help doc: How to create invitation links that include multiple groups? (https://anduin.helpjuice.com/en_US/how-to-dataroom/create-custom-invitation-link)
Avatar of authorQuynh Anh
Improvement
9 months ago

Say Goodbye to Single LP Group Limits: Enhanced Custom GP Group Permissions

Unlock unparalleled flexibility in investor management!  We've supercharged how custom fund manager teams handle investor group access, making your workflows faster, smoother, and more efficient than ever before!

🔍 What’s Changing?

Previously, custom GP groups were limited to a single investor group, restricting flexibility for fund administrators. This often led to inefficient workarounds.

With this update, custom GP groups can now access multiple investor groups, enabling more dynamic workflows and stronger compliance processes.

✨ Why It Matters?

✅ Diverse Personas, Better Collaboration: Fund administrators can now invite and manage a wider range of investor personas, ensuring precise access control for different roles.

✅ Smoother Workflows: Reduce manual access management and improve operational efficiency.

✅ Faster Decision-Making: Empower key personas with the right data at the right time for more agile fund management.

🚀 Key Enhancements:

✔ Expanded GP Group Access: Custom GP groups can now access multiple LP groups.

✔ New Investor Group Column: Added to the Master Dashboard for better visibility.

✔ Enhanced Export & Filtering: Investor group tags now included in dashboard exports.

✔ Improved Invitation Workflow: Custom GP groups with multiple LP groups now see investor groups in a selection format for streamlined management.

🚀 This update is LIVE! Start using these features today to optimize your fund administration.

💡 Have questions? Our support team is here to help!

Avatar of authorAnduin Admin
Improvement
a year ago

Stay organized with our new notification enhancements

Introducing our enhanced comment notifications to improve your fund management experience   

Notifications are now categorized into Mentions, Assignments, and Thread-related types with a unified notification badge.

Why it matters

  • Categorization: Allows users to efficiently search, respond to, and prioritize notifications.
  • Unified badge: Consolidates notifications into a single badge, ensuring you never miss an important update.

To learn more about this feature, visit our help center or reach out to our customer service team.

Avatar of authorVan Nguyen
Improvement
a year ago

Streamline document reviews with batch approvals across LPs

Introducing our new batch approval feature for multiple AML/KYC documents across LPs streamlines your review process.

In addition to the ability to quickly approve multiple AML/KYC documents for a single LP, now you can select and approve multiple documents across multiple LPs.

Why it matters

  • Save time: Bulk approvals reduce the time spent on managing AML/KYC documents, especially when dealing with numerous LPs.
  • Streamline workflows: Manage large volumes of documents more efficiently without the need to review each one individually.

To learn more about this feature, visit our help center or reach out to our customer service team.

Avatar of authorVan Nguyen
Improvement
a year ago

Customize user access with our new granular permission

Introducing 8 powerful new permissions for GP custom groups, offering the most precise control yet for fund admins.

Now you can seamlessly replicate real-life GP functions, ensuring that platform capabilities align with your on-the-ground operations.

Who this affects

  • Fund managers, admins, and GP team members who require precise control over document visibility, actions, and investor interactions.

Why it matters

  • Control: Tailor permissions to match your team's roles, ensuring data security and optimized workflows.

How it works

  • Subscription doc permissions: Control specific permissions such as visibility, sending reminders, uploading on behalf of investors, and managing executed documents.

To learn more about this feature, visit our help center or reach out to our customer service team.

Avatar of authorAnduin Admin