Objective

The Open-Ended Fund Workflow offers a streamlined, flexible, and transparent solution for managing ongoing fund subscriptions and redemptions. Designed to support continuous investor entry and exit, this workflow allows investors to adjust their stakes seamlessly, with tailored forms for each type of transaction - whether it’s an initial allocation, additional investment, or redemption. By personalizing the experience and ensuring that each investor is presented with the most relevant options, this workflow simplifies fund management while maintaining full visibility and efficiency for every transaction.

Key Participants

• Fund Manager: Oversees the subscription and redemption processes.

  1. Efficiently manage subscription and redemption processes, ensuring only authorized investors participate.
  2. Provide investors with critical information, set deadlines, and respond to inquiries promptly.
  3. Track real-time progress and report timely on all investor activities, including multiple submissions for different purposes.

• Investor: Reviews form information and chooses capital activity (allocation or redemption).

  1. Submit allocation, additional allocation, or redemption requests, and ensure capital activities align with their financial goals.
  2. Manage multiple capital activities and track their history from one central location.
  3. Stay informed about their submissions and related documents for a clear overview of the process.

Key Features & Benefits

Set up initial/additional allocation & redemption efficiently

• Benefits: Automates and simplifies the process of managing multiple capital activities, saving time and reducing errors.
• Key Features:
  1. Multiple Email Templates: Customize email templates based on LP types or specific capital activities (i.e. initial allocation, additional investments, or redemptions), ensuring a personalized and effective outreach for each investor scenario.
  2. Customizable Forms with Prefilled Data: Tailor allocation and redemption forms to meet fund needs, while enabling GPs to prepopulate key data points like selected capital activity, withdrawal allowance dates, or previous allocation amounts, simplifying the submission process for LPs.
  3. Automated Calculations: Automatically computes withdrawal amounts based on percentage inputs, ensuring accuracy.

Track progress and report on investor activities

• Benefits: Provides real-time insights into investor submissions and activities, with detailed reporting and visualizations.
• Key Features:
  1. Consolidated Dashboard: Displays capital amounts in positive, redemptions in negative, and percentages in real-time, ensuring clear oversight.
  2. Submission History Tracking: Keeps a log of all submissions and capital movements for future reference and compliance.
  3. Detailed Reporting Tools: Generates customizable reports, filtering for withdrawal amounts and other key data.

Investors can submit subscription, allocation, or redemption requests and track submission history

• Benefits: Offers a smooth, self-service experience for submitting and managing capital activities.
• Key Features:
  1. Self-Service Form: Allows investors to submit subscriptions, additional allocations, or redemption requests independently.
  2. Real-Time Status Tracking: Provides live updates on submission status and historical records.
  3. Clear Calculations: Displays key figures such as withdrawal amounts, helping investors make informed decisions.

Investors stay informed about submissions and related documents

• Benefits: Enhances transparency by keeping investors up-to-date on their submissions and providing easy access to relevant documents.
• Key Features:
  1. Automated Status Notifications: Notifies investors about the progress of their requests.
  2. Easy Document Access: Organizes all relevant forms and documents for quick retrieval.
  3. Historical View: Offers a comprehensive history of submissions and transactions in one place.

How It Works

Workflow Overview

1. Investor Submission: Investors create initial allocation, additional allocation or redemption requests through the platform.
2. Processing & Validation: The fund manager reviews requests to ensure they meet the necessary requirements.
3. Transaction Execution: Upon approval, the transactions are processed and recorded.
4. Confirmation: Investors receive real-time confirmation of their transactions.
5. Tracking & Reporting: Fund managers can monitor capital activities through the dashboard and generate detailed reports for record-keeping and compliance.

Investor Experience (sub - page)

1. Invitation: Investors receive an invitation via email or direct link to access the workflow.
2. Accessing the Platform: Investors log in to the platform to begin the subscription or redemption process.
3. Select Activity: Investors choose their capital activity, whether it’s an initial subscription, additional allocation, or redemption, ensuring alignment with their financial objectives.
4. Input Details: Investors enter the amounts for initial allocation, additional allocation, or withdrawal, with automated calculations simplifying the process.	Subscription amount for initial allocation Subscription amount for additional allocation Withdrawal amount
5. Signatures: Required signatures are collected from investors and their representatives to finalize the submission.
6. Completion: Once all signatures are in place, the process is complete, and the transaction is finalized.

Fund Manager Experience

1. Investor Invitations: Fund managers can send tailored invitations to investors, initiating the allocation process. With the ability to create multiple email templates, you can customize communications based on LP types or specific capital transactions, ensuring a more personalized and effective outreach for each investor scenario.	Pre-fill invitation email with multiple templates Customization email template
2. Capital Activity Review: Managers can review all details of capital activities either through the form or as a completed PDF.
3. Progress Tracking: Managers monitor the progress of investments and redemptions through the dashboard.
4. Comprehensive Views: Fund managers can view detailed charts, separating Initial Allocation, Additional Allocation, and Redemptions, as well as percentages for deeper insights

Touchpoints

• Centralized Interaction Hub: Investors can manage all capital activities within the platform, keeping every aspect organized and accessible in one place.
• Effortless onboarding and offboarding for investors.
• Self-initiated workflows, giving investors more control and transparency over their transactions.
• Real-Time Reporting: The dashboard automatically tracks investor actions, minimizing manual oversight and improving efficiency.